Cookie Policy

1. What Are Cookies & Local Storage?

Cookies are small text data files transferred to your computer, tablet, or smartphone when you visit web pages. They are widely used by web developers to make websites function securely, recall your session preferences, and deliver optimized performance.

In addition to cookies, HostixOS may utilize modern browser storage technologies (such as HTML5 localStorage and sessionStorage) to cache offline room allocation states and preserve rapid front desk responsiveness.

2. Why We Use Cookies

HostixOS uses cookies strictly for legitimate technical and operational requirements, such as:

Authenticating Operators & Staff: Keeping you securely logged into your multi-property dashboard without demanding password re-entry on every page navigation.
Protecting Against Attacks: Validating anti-forgery cryptographic tokens (CSRF) on forms to prevent malicious cross-site request forgery attacks.
Session State & Property Switcher: Remembering which specific hostel branch, PG building, or hotel wing you are currently inspecting.
Performance Monitoring: Detecting system bottlenecks and latency issues to uphold our 99.9% uptime SLA.

3. Categories of Cookies We Deploy

Strictly Necessary / Essential Cookies (Always Active)

These cookies are strictly indispensable for the website and admin console to function. They handle authentication, user privilege validation, and CSRF protection. Without them, secure sign-in cannot be provided.

Functional & Preference Cookies

These cookies store your operator interface choices, such as selected branch filters, dark/light theme settings, and collapsed navigation sidebar states.

Performance & Telemetry Cookies

These anonymous cookies record page load speeds, resource preloader benchmarks, and software diagnostic errors to help our engineering team optimize platform speed.

4. HostixOS Cookie Inventory

Below is a comprehensive schedule of the cookies utilized across our web application:

Cookie Name	Provider	Purpose	Classification	Lifespan
`HostixOS.Auth`	hostixos.com	Encrypted ASP.NET Core authentication cookie keeping operator staff securely logged in.	Strictly Necessary	8 Hours (or browser close)
`__RequestVerificationToken`	hostixos.com	Anti-forgery token preventing malicious cross-site request forgery (CSRF) on form posts.	Strictly Necessary	Session only
`hx_active_branch`	hostixos.com	Remembers the currently selected hostel or PG building in multi-property setups.	Functional	30 Days
`hx_theme_mode`	hostixos.com	Stores operator preference for dark mode vs light mode UI themes.	Functional	1 Year
`_ga, _gid`	Google Analytics	Anonymous aggregated usage metrics and web visitor traffic volume analysis.	Analytics	Up to 2 Years

5. How to Control & Disable Cookies

Most modern web browsers allow you to control or block cookies through their application settings. Please note that if you disable strictly necessary cookies (such as HostixOS.Auth), you will be unable to log into the administrative portal or access resident records.

To adjust your cookie preferences across popular browsers:

Google Chrome:
Settings → Privacy and security → Third-party cookies → Manage site permissions.

Microsoft Edge:
Settings → Cookies and site permissions → Manage and delete cookies and site data.

Mozilla Firefox:
Settings → Privacy & Security → Enhanced Tracking Protection & Cookies.

Apple Safari:
Preferences → Privacy → Manage Website Data & Prevent cross-site tracking.